Preparing your project around Leeds
Horsforth · Understand turns and intermediate landings
List every bend and the places where you need to get on or off. Ask for the full rail layout rather than assuming each flight can use the same standard part. If two chairs are proposed, discuss the extra transfer between them.
Acorn · One continuous flight, a carefully planned rail
A straight stairlift follows a flight without a bend or intermediate change of direction. That simpler rail does not remove the need for a survey. The chair, your seated position, the landing and the other people using the stairs still need to be considered together.
What to ask at the survey
Ask where the rail starts and finishes, whether it crosses a door and where the chair charges. Check the folded seat, armrests and footrest rather than comparing only the rail. Have Acorn explain any proposed hinged or retractable section and how you would operate it.
Choose around the person using it
Discuss sitting down, fastening the belt, reaching the controls and turning at the upper landing. Ask what happens if a footrest or swivel mechanism is manual. A stated weight limit or minimum stair width alone does not establish that a particular model suits you.
Before you sign
Request an itemised fitted price, named model, written warranty and aftercare terms. Check who supplies the chair, who installs it and who will answer a fault report. Keep a copy of the survey and ask about removal costs if the lift is no longer needed.
Further reading
Source · Acorn · Checked 27 October 2026
Prepare your questions for Acorn. Acorn must confirm your exact postcode, installation suitability, model availability and aftercare before a visit or purchase is agreed.